WHAT IF MY POOL IS LOSING WATER?
This can mean you have a leak; the best course of action would be to gather the information below and then phone our service department for a consultation.
Check your backwash line, is water coming out of this even on filtration mode?
Mark the pool water level with a pencil and monitor the water level for 24 hours
(Pump on and circulating). Please note the upper pool suction points should be valved off and the water level in the pool should not be allowed to drop more than 50mm from its normal running level. Measure drop and record.
Top the pool back up and mark the water level with a pencil and monitor
this for 24 hours (pump off) Measure drop and record.
Telephone our service department with information from above.